FAQ's

FAQ

About ZIF

Q: What is ZIF?
ZIF is a premium kids’ wear brand in Pakistan, offering trendy, comfortable, and high-quality clothing for children. We combine playful designs with durable fabrics to ensure style and practicality for every occasion.

Q: What kind of clothing does ZIF offer?
ZIF specializes in stylish and comfortable kids’ wear, including casual outfits, party wear, coordinated sets, and seasonal collections. Our designs feature vibrant colors, fun prints, and soft, child-friendly materials.

Q: Where can I view ZIF’s latest collection?
You can explore our latest arrivals and complete range on our official website. We also share new launches, styling tips, and updates regularly on our social media platforms.

Shopping & Ordering

Q: How can I place an order with ZIF?
Orders can be placed directly through our website. Simply browse the collection, add your favorite items to your cart, and proceed to checkout.

Q: What payment methods does ZIF accept?
We offer Cash on Delivery (COD) across Pakistan and accept online payments through Visa and Mastercard debit and credit cards. Please ensure internet banking is enabled on your card.

Q: How do I choose the right size for my child?
We provide a detailed size guide on our website to help you select the perfect fit for your child. We recommend checking it before placing your order.

Shipping & Delivery

Q: Does ZIF ship internationally?
Currently, we only deliver within Pakistan.

Q: How long will it take to receive my order?
Delivery times may vary depending on your location. Estimated timelines are available on our shipping policy page. Once your order is dispatched, you’ll receive tracking details to monitor your delivery.

Returns & Exchanges

Q: What is ZIF’s return/exchange policy?
We want you to be completely satisfied with your purchase. Please refer to our Returns & Exchange Policy page on our website for detailed steps, eligibility, and timelines for returns or exchanges.

Care & Maintenance

Q: How should I care for ZIF garments?
To maintain the quality and longevity of your child’s ZIF apparel, always follow the care instructions on the garment label. Generally, we recommend gentle washing, mild detergents, and avoiding harsh chemicals or bleach.

Contact Us

Q: How can I get in touch with ZIF customer service?
You can reach our team via the Contact Us page on our website. We’re here to help with any questions or concerns.

Q: What is your helpline contact number?
You can contact us at +92 300 3444447 for assistance.